The Priority Services Register (PSR) is a free service from energy and water companies that gives extra support to people in vulnerable situations, such as older people, those with a disability or health condition, and families with young children. What is the Priority Services Register? The Priority Services Register is a free support service held by energy suppliers, electricity and gas network operators, and water companies. It flags that you may need extra help, so that c

A fuel voucher is a code that lets you add credit to your prepayment gas or electricity meter when you cannot afford to top up. It is free, you do not have to pay it back. What is a fuel voucher? A fuel voucher is a code, sometimes called a PIN, that adds credit to a prepayment gas or electricity meter. It is designed to help when you cannot afford to top up and at risk of being left without heat or power. It is a grant, not a loan, so there is nothing to repay. Fuel vouchers