Free, no hidden costs
Confidential, no judgement
No need to be in crisis
Does any of this sound familiar?
If you nodded along to even one of these, we can probably help. And if your situation isn't listed, please still reach out.
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"I'm worried about keeping up with my energy or water bills."
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"Debts are building up and I don't know where to start."
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"Someone in my home would struggle if the power or water went off."
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"I'm not sure I'm getting all the benefits or discounts I'm entitled to."
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"Something unexpected happened and money has run out this month."
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"I'm helping a relative or neighbour and want to know what's out there."
What we can help with
Support for you and your household
You don't need to know which one you need; we'll work that out with you.
A full benefits check to make sure you're receiving everything you're entitled to, from benefits and grants to social tariffs and discounts.
Income maximisation
Priority Services Register
Help to understand your bills, speak to suppliers, set up affordable payment plans and keep your home warm without the worry.
Energy and essential bills guidance
A free service that gives extra help from your energy and water companies, such as advance notice of power cuts. We'll check if you qualify and sign you up.
A calm, no-judgement space to talk through what you owe. We'll help you prioritise, and connect you with trusted debt advice when you need it.
Debt advice support
When things feel urgent, we'll help you find practical support quickly, such as emergency funds, food and fuel support, and local services that can step in.
Crisis and hardship assistance
Low carbon technology (LCT) advice
Clear, impartial guidance on greener options for your home, such as heat pumps, solar panels and electric vehicles, and what they could mean for your bills.
What happens when you get in touch
Three simple steps. No pressure and no jargon.
1
Tell us a little about you
Fill in the short form below or give us a call. Just the basics is fine.
2
We'll have a friendly chat
One of our team will contact you to listen and understand what's going on for you.
3
We'll support your next steps
Together we'll agree a plan, and we'll stay alongside you as you put it into action.